Telecommunications - Students In
- Q: What is my phone number?
A: Your phone number is located on the phone jack in
your room and can be looked up at the Telecommunications
sign-up desk during check-in. The first three digits of
your prefix are 689. (689-####)
- Q: I have general
A: Please refer to your "Technology Resource CD”
included in your Welcome Packet you received at
check-in, or call Student Accounts at extension
- Q: I lost my Student
Technology CD, how do I get a new one?
A: Please contact the Housing and Residence Life
main office at ext. 7275.
- Q: How do I sign up for
A: Visit the Telecommunications booth when you
check-in at student housing, call Student Accounts
at extension 8855, or complete the
Student Services Contract.
- Q: How does billing work?
A: Your telephone bill will be mailed the first
week of each month to the “Billing Address” you
entered on your contract.
- Q: Where do I send my phone
A: Payments are accepted by check, cashier’s
check, or money order (not cash) to the
Telecommunications Office, attention Student
Accounts, 2302 University Circle, Ogden, Utah,
- Q: I have a problem with my
A: Call Student Accounts at extension 8855.
Please have your bill on hand.
- Q: What services are
available and what are the rates?
A: For $15 per month the following services
- Private number & jack in
- Voice mail (can be checked
from any phone, anywhere, any time)
- Message Manager (open,
store, and organize voice mails and faxes on
- Call forwarding (send your
calls to any number, including mobile devices)
- Unlimited Local calls
- Unlimited 1-800 calls
- Operator Services, ext.
6000 or “0”
- Phonetic Operator, ext.
4-digit dial to any phone on campus (includes Ogden
- Campus, Morgan Center, West Center, and the
Training and Learning Center).
- Program your dorm phone calls to ring
simultaneously on your cellular phone.
- Additional Services Available
- Long Distance
- Directory Assistance
- Q: How do I set up my
A: Initial set up: The first time you dial into
the voice mail system, prompts will guide you
through the setup process. Once your voice mailbox
has been set up, you will be able to send and
retrieve messages easily.
To access the voice mail system dial extension 7400
(626-7400). When prompted for an extension you can
press the # key if you are calling from your own
extension, or when calling from another phone, enter
your extension number followed by the # key. Enter
the new password you created during the setup
For additional instructions about administering
- Q: How do I get access to
dial Long Distance?
A: To dial Long Distance or Directory Assistance
from your campus phone you will need an
Authorization Code. To obtain an Authorization Code
you must first sign-up for all monthly services.
You can do so by visiting the Telecommunications
booth when you check-in, completing the
Student Services Contract
online or by calling Student Accounts at extension
8855; after verification, a code will be assigned to
- Q: How do I dial Long
Distance now that I have my Authorization Code?
A: To place long distance calls using your
- Dial 9 to get an outside
line followed by the long distance number you
are dialing. (Include 1 and the area code)
- You will hear 4 short
beeps. After the beeps, enter your authorization
How do I dial Directory Assistance?
must have an Authorization Code to dial Directory
Assistance. See the instructions above for getting an
Authorization Code and use the same directions for
dialing Long Distance.