A retail, wholesale, and direct selling course. Emphasis upon mastering and applying the fundamentals of selling. Preparation for and execution of sales demonstrations required.
Examination of the distribution process of goods and services, the interrelationships of customer demands, production, pricing, promotion, and the movement of goods from producer to consumer.
This course is designed to help those new SST majors or those exploring the SST major field learn more about the career/employment options available. This course is also designed to review the various academic emphases, major requirements, and decision making process.
A study of the Fashion Merchandising industry, including careers in design, manufacturing, wholesaling, promotion, and retailing, including well-known designers, manufacturers, promotion media and apparel and accessory retail institutions.
Study of advanced selling techniques, including persuasion, prospecting, client analysis, sales presentation organization and territory and time organization.
Open to all first year declared majors in Sales & Service. Provides academic credit for on-the-job experience. Grade and amount of credit will be determined by department.
The study of specific credit and collection methods for retail, wholesale, and service industries; including cost of retail credit, credit investigation, methods of collecting bad accounts, securing new business through credit applications, and credit control.
The study of the retail buyer's duties, different buying organizations, and techniques, procedures of purchasing merchandise for resale and retail merchandising strategies.
A study of advertising methods as they relate to local retail, wholesale, and service industries, including newspaper, magazine, radio, TV, mail, outdoor and special promotion events.
The study of Internet sales, service and technology. Understanding the process of establishing an online business, setting up online shopping capabilities and database integration. Online customer service and retention, buyer behavior and current Internet sales issues are presented.
Open to second year declared majors in Sales and Service. A continuation of SST 1890.
This course is to serve as an assessment tool whereby all AAS degree seeking students in the College of Applied Science & Technology demonstrate their learned knowledge in at least three areas of Applied Technology study. At present, this knowledge will be demonstrated through the use of the Work Keys exams administered through the Campus Testing Center.
The study of selling and customer service techniques as they are applied to web site development and Internet sales.
Directed studies, group discussions, and analysis of selected topics pertinent to sales and service technology. Also designed to prepare sales and service majors for the job market and career opportunities.
Utilization of personality profiling and behavioral styles profiling assessment instruments as applied to account representatives, retail salespersons, sales engineers, industrial product salespersons non-technical and service salespersons. Prerequisite: SST 1143.
A study of customer service techniques required in order to sell and service products, systems, or services needed by industrial manufacturing, processing, mining, construction firms, or other related technical areas.
Principles, techniques and analysis of strategies involved in contract and sales negotiations. Development of integrated strategies through group and individual interaction. Prerequisite: SST 1143.
Practical application of first-line supervisory skills including choosing, organizing, training, and evaluating entry-level employees; making supervisory decisions; and solving first-line supervisory problems. Understanding the basic responsibilities of a supervisor in production organizations and service organizations.
A skills based course designed to develop the interpersonal and leadership skills necessary to work effectively in teams and guide teams through the group stages of development. This course will be facilitated in such a way the participants will learn how to diagnose team developmental level and develop a high performing team by applying the principles of situational leadership and the DISC personality profiles system. Prerequisite: SST 3563.
A study of selling techniques required in order to sell products, systems, or services needed by industrial manufacturing, processing, mining, construction firms, or other related technical areas. Prerequisite: SST 3563 and TBE 3090.
Principles and practices for the five major categories of professional sales consultants. Prerequisites: SST 1143, 3153 and TBE 3090.
Principles, techniques and analysis of ethics in the sales and service professions. Utilizes group interaction, individualized hands-on experiences and a field based experience.
A capstone project for students in their final year of the technical sales degree. Provides hands-on experiences in the areas of sales and service including sales, customer service techniques, presentation strategies, and team leadership development. This course focuses on working with sales and service problems in a departmentally approved work environment. Prerequisites: SST 3103, 3363, 3603.
A continuation of SST 4610. Prerequisites: SST 3103, 3363, 3603.
Individual readings supervised by a faculty member. Prerequisite: Approval of instructor.
Consult the semester class schedule for the current offering under this number. The specific title and credit authorized will appear on the student transcript.
Research and discussion of sales and service related problems.
Weber State University 2008-2009 Catalog